Privacy Policy

At Simple, we take your privacy seriously. If we ever ask for information that identifies you while you’re using our website, we’ll only use it as described in this privacy statement. We keep Privacy Policy under review and places any updates on this web page.

This policy was last updated on December 6th, 2025.

• Personal Data we Collect
• How do we Collect Your Data
• How will we Use Your Data
• Retention of Your Data
• Marketing
• Your Rights
• Cookies
• How do we Use Cookies
• What Type of Cookies do we Use
• How to Manage Cookies
• Data Security
• Third Party Links and Use of Your Data
• Data Protection Contact

The Policy on Data

Personal Data we Collect

We collect and process the following personal data about you:

Full Name, Company Name, Company ID, Company Address, Company ZIP Code, Company Place, Country, E-mail Address, Phone Number, Website URL

How do we Collect Your Data

You directly provide studio Simple with most of the data we collect. We collect data and process data when you:

• Complete and submit one of our contact form.
• Complete and submit our audit form.
• Complete and submit our newsletter subscription form.
• Use or view our website via your browser’s cookies.

How will we Use Your Data

We will use the data that we collect about you for the following purposes based on lawful basis (GDPR Article 6) for each:

• To Provide Our Services – To deliver design work, send proofs, and manage our projects.
• To Process Financial Transactions – To issue invoices and process payments.
• To Showcase Your Project – To feature completed projects in our portfolio and case studies.
• To Post Testimonials – To share feedback you have publicly or privately provided.
• To Send Marketing Communications – To share offers, news, and updates about our services.
• To Improve Our Website and Services – To analyze how our site is used via cookies and analytics.
• To Comply with Legal Obligations – To meet tax, accounting, or other regulatory requirements.

We will never sell your personal data. However, to operate our business and comply with the law, it is sometimes necessary to share your information with trusted third parties. This includes:

• Service Providers: We may share your data with essential partners who assist Simple in operations and services, such as:
  • Our professional accounting firm for bookkeeping and tax purposes.
  • CookieYes (for managing cookies and consents).
    To learn more about CookieYes’ Privacy Policy visit the following link.
  • Brevo (for sending the newsletter/marketing emails).
    To learn more about Brevo’s Privacy Policy visit the following link.
  • Cloudflare (as a service provider for security and performance).
    To learn more about Cloudflare’s Privacy Policy visit the following link.
• Legal and Regulatory Obligations: We may be required to disclose your information to authorities, regulatory bodies, or law enforcement agencies when necessary for fraud prevention, to comply with a legal obligation (such as a court order), or to protect the rights, property, or safety of our business, our clients, or others.

Simple will only share the minimum data needed. When we disclose data under legal obligation, we have no control over how the receiving authority processes, uses, or retains that data. Such use is governed solely by that authority’s own legal frameworks and privacy policies that are outside Simple’s control.

Retention of Your Data

We collect and process various personal and company data through our website’s inquiry and contact forms. We commit to retaining this data only for as long as is strictly necessary to fulfill the specific purposes for which it was collected (such as responding to inquiries, onboarding new clients, processing payments, and issuing invoices) and to satisfy our legal, accounting, and reporting requirements.

Retention Periods

• Active Client Data: If you become a client, the data provided is necessary for contractual purposes, project management, and invoicing. We retain this data for the duration of the active business relationship and for a subsequent period of minimum 11 years after the termination of the contract or the last business interaction. This extended period is necessary to comply with mandatory national and international tax, audit, and financial reporting laws. (Croatian Accounting Law, Accounting Documents under Chapter 2., Keeping of Accounting Documents under Article 10.)
• Sales Leads and Initial Inquiries: If you contact us regarding potential design services but do not immediately engage us as a client, we will process your data based on our legitimate interest in business development and future prospecting. We may retain your inquiry details (name, contact info, company info) for up to 24 months from our last communication. This allows us to periodically check back regarding potential future collaborations. We have determined that this processing is reasonable and expected within a B2B context and is necessary for our business growth (future clients who need time to secure budget for their project). However, you maintain the right to object to this processing at any time. If you explicitly inform us that you are not interested in our future services or wish Simple to terminate all communication with you, we will securely delete your legally non-required data, and will promptly ensure you are not contacted again.
• Newsletter Subscriptions: If you specifically consent to receive marketing communications, we retain your personal data until you exercise your right to unsubscribe. Upon unsubscribing, your personal data is removed from our newsletter list to prevent future unwanted communication. You can unsubscribe through “unsubscribe” link in our newsletters, or if you wish Simple to help remove your personal data from newsletter’s list, please send request from an e-mail address you used to subscribe to Simple’s newsletter – send “unsubscribe me” e-mail request on help@studiosmpl.com – a reason for unsubscribing is appreciated but optional.

We may retain information for periods extending beyond the standard retention limits where a specific legal obligation or compelling legitimate interest exists. This includes data necessary for auditing or reporting, or when needed for the establishment, exercise, or defense of legal claims, such as fraud prevention, debt collection, ongoing litigation, or the preservation of evidence. In such exceptional cases, relevant data is retained until the legal matter is fully resolved or the statute of limitations expires.

Marketing

Simple would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Simple from contacting you for marketing purposes by clicking “Unsubscribe” link inside our free e-mail Newsletter. If you’re experiencing issues with unsubscribing from our Newsletter, please send request from an e-mail address you used to subscribe to Simple’s newsletter – send “unsubscribe me” e-mail request on help@studiosmpl.com. A reason for unsubscribing is appreciated but optional.

Your Rights

Simple would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The Right to Access – You have the right to request Simple for copies of your personal data. We may charge a reasonable administrative fee if your request is manifestly unfounded or excessive.
• The Right to Rectification – You have the right to request that Simple correct any information you believe is inaccurate. You also have the right to request Simple to complete the information you believe is incomplete.
• The Right to Erasure – You have the right to request that Simple erase your personal data, under certain conditions.
• The Right to Restrict Processing – You have the right to request that Simple restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing – You have the right to object to Simple’s processing of your personal data, under certain conditions.
• The Right to Data Portability – You have the right to request that Simple transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: help@studiosmpl.com.

Cookies

What are Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we Use Cookies

Simple uses cookies in a range of ways to improve your experience on the website, including:

• Safe use of our contact forms.
• Understanding how you use our website in order to improve our website and services.
• Giving you an option to opt-in or opt-out from non-essential cookies.

What Type of Cookies do we Use

There are a number of different types of cookies, however, our website uses:

How to Manage Cookies

You can set your browser not to accept cookies, and the allaboutcookies.org website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Data Security

Security of Your Data

The security of your data is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your data under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links and Use of Your Data

Simple’s website may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on on our website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Data Protection Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at help@studiosmpl.com.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out above, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.